Terms of Service

Last updated: March 30, 2026

These Terms of Service ("Terms") govern your access to and use of QuoteDeck's quoting software platform and related services (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Acceptance of Terms

By creating an account or using the Service, you represent that you are at least 18 years old and have the legal authority to enter into these Terms. If you are using the Service on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms, and "you" refers to that entity.

2. Description of Service

QuoteDeck provides a cloud-based quoting, proposal management, and sales platform designed for office equipment dealers. The Service includes features for creating quotes via conversational AI, managing customer information, calculating lease payments, generating interactive proposals with e-signatures, pipeline management, sales analytics, marketing content generation, and tracking sales activities.

3. Account Registration

To use the Service, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access or security breach
• Ensuring your contact information remains current

We reserve the right to suspend or terminate accounts that provide false or misleading information.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to the Service, other accounts, or underlying systems
• Interfere with or disrupt the Service, servers, or networks
• Transmit viruses, malware, or other harmful code
• Use the Service to send spam, phishing, or unsolicited communications
• Reverse engineer, decompile, or disassemble the Service
• Resell, sublicense, or redistribute the Service without written authorization
• Use the Service in a way that infringes on the intellectual property or other rights of third parties
• Use automated tools to scrape, crawl, or extract data from the Service
• Circumvent usage limits, rate limits, or security measures

5. Your Data

You retain ownership of all data you upload, create, or store in the Service ("Your Data"), including customer information, product catalogs, pricing data, quotes, proposals, and contracts. By using the Service, you grant us a limited, non-exclusive license to use Your Data solely to provide and improve the Service.

We will not access, use, or share Your Data except as described in our Privacy Policy or as required by law. You are responsible for ensuring that Your Data does not violate any laws or third-party rights.

You are responsible for maintaining backups of Your Data. While we implement reasonable measures to protect Your Data, we are not liable for any loss or corruption of data.

6. Subscription and Payment

Access to the Service requires a paid subscription. Payment is processed through Stripe. By subscribing, you agree to:

• Pay all applicable fees as described at the time of purchase
• Provide accurate and complete billing information
• Automatic renewal at the then-current rate unless you cancel before the renewal date

Fees are non-refundable except as required by law or as explicitly stated in writing. We reserve the right to change pricing with 30 days' written notice. Price changes will take effect at the start of the next billing cycle.

7. Free Trials and Beta Access

We may offer free trials or early access at our discretion. These are provided "as is" and may be discontinued at any time without notice. Beta features may be unstable and are not covered by our standard support or uptime commitments.

8. Cancellation and Termination

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

• Your subscription remains active until the end of the current billing period
• No refund is provided for the remaining portion of a billing period
• You may request an export of Your Data within 30 days of termination
• After 30 days, we may delete Your Data in accordance with our data retention practices

We may suspend or terminate your access if you violate these Terms, with or without notice depending on the severity of the violation. We may also terminate accounts for non-payment after a reasonable grace period.

9. Intellectual Property

The Service, including its software, design, user interface, features, logos, and all related content, is owned by QuoteDeck and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our prior written permission.

You may provide feedback, suggestions, or ideas about the Service. By doing so, you grant us a perpetual, irrevocable, royalty-free license to use that feedback to improve the Service without obligation to you.

10. Third-Party Integrations

The Service may integrate with third-party services including leasing companies, vendor systems, payment processors, email providers, and social media platforms. Your use of third-party services is governed by their respective terms and privacy policies. We are not responsible for third-party services and do not warrant their availability, accuracy, or security.

11. AI-Powered Features

The Service includes AI-powered features (such as the Launchpad assistant, marketing content generation, and company intelligence). These features are provided for convenience and should not be relied upon as the sole basis for business decisions. AI-generated content may contain errors and should be reviewed before use. We do not guarantee the accuracy, completeness, or suitability of AI-generated outputs.

12. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of planned downtime.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUOTEDECK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

15. Indemnification

You agree to indemnify, defend, and hold harmless QuoteDeck and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

16. Changes to Terms

We may modify these Terms at any time. We will provide at least 30 days' notice of material changes via email or through the Service. Your continued use after changes take effect constitutes acceptance of the new Terms. If you disagree with changes, you must stop using the Service and may cancel your subscription.

17. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association rules, except that either party may seek injunctive or equitable relief in a court of competent jurisdiction. The prevailing party in any dispute shall be entitled to recover reasonable attorneys' fees.

18. General Provisions

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and QuoteDeck regarding the Service.
• Severability: If any provision is found unenforceable, the remaining provisions will continue in full force and effect.
• Waiver: Failure to enforce any right or provision is not a waiver of that right or any future enforcement.
• Assignment: You may not assign these Terms without our prior written consent. We may assign our rights and obligations freely in connection with a merger, acquisition, or sale of assets.
• Force Majeure: Neither party shall be liable for delays or failures caused by events beyond their reasonable control, including natural disasters, acts of government, or internet outages.

19. Contact Us

If you have questions about these Terms, please contact us:

• Legal inquiries: legal@quotedeck.io
• General inquiries: hello@quotedeck.io