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Integrations and status boundaries

Read connected-provider status carefully and know which system is authoritative for each external action.

All users; admins manage connections9 min readConnected service

Availability: Each integration requires separate account enablement, permission, provider health, and sometimes provider administrator consent or certification.

Connection is not completion

A connected badge proves only the status QuoteDeck can currently confirm. It does not prove that a later email, social post, payment, credit decision, or webhook delivery completed in the provider.

Verify the full path

  • QuoteDeck record or delivery state
  • Provider connection health
  • Provider-side result when available
  • Correct dealer account and destination
  • Timestamp and latest refresh

Common provider boundaries

Microsoft controls mailbox authorization, social networks control publishing acceptance, the payment provider controls charges and subscription settlement, GreatAmerica controls certified leasing data and credit state, and receiving systems control webhook processing.

Keep in mind: When status is unknown, say it is unknown. Do not convert a successful request into a claim that the external outcome occurred.

Still stuck?

Send the quote number, the step you were on, and the exact message shown to support@quotedeck.io.