First sign-in
New users must verify their email before they can use the full workspace. If setup is incomplete, QuoteDeck routes the user through onboarding before opening the main app.
- Use the invitation or account email that belongs to your dealer.
- Complete any two-factor challenge shown for the account.
- Finish email verification before opening protected workspaces.
Reset a forgotten password
- 1Open Sign In and choose Forgot password.
- 2Enter the account email.
- 3Open the reset link from the email.
- 4Choose a new password and return to Sign In.
When access still fails
Confirm the email belongs to the correct dealer and ask an admin whether the user is active. Contact support if a valid invitation or reset link repeatedly fails.
Keep in mind: Never send a password or verification code to QuoteDeck support.
Still stuck?
Send the quote number, the step you were on, and the exact message shown to support@quotedeck.io.