Plan policy
FSMA plans describe the service choices a dealer offers and which customer classes may use them. A product needs real service-pricing rows before the quote builder can treat it as configured.
Product pricing rows
- Choose the FSMA plan.
- Enter the monthly base and included mono or color allowances.
- Enter the applicable overage rates.
- Use product and price-agreement defaults where your dealer has configured them.
- Keep placeholder or unpriced rows out of customer quoting.
Verify in a quote
Add the product to a draft quote and open Service. Confirm the intended default, customer-class eligibility, base amount, allowances, and click rates before sending a proposal.
Still stuck?
Send the quote number, the step you were on, and the exact message shown to support@quotedeck.io.